Industries - TotalWorkFlow

TotalWorkFlow has been designed to make tasks more manageable for companies that have complex and repetitive processes in place.

The software has the ability adapt with your ever changing business processes, with simple user configuration included. The capacity to manage, modify and change the TotalWorkFlow process, makes your investment truly futureproof.

Below is a list of just SOME of the industries TotalWorkFlow benefits:

Call Centres

TotalWorkFlow for Call Centres ensures the work created in the call centre is delivered by the company in the most efficient way.

TotalWorkFlow integrates with most call centre technology to provide a robust scripting and workflow solution to compliment your existing technology investment.

The software creates a seamless process from your call centre initial data capture to completion of services/product delivery, improving visibility, accountability, efficiency and profitability throughout your business. (more)

Claims Management

TotalWorkFlow for Claims Management software will help your businesses streamline existing processes, bringing increases in productivity by automating many manual and time consuming repetitive tasks.

The visibility of all work in progress provides heads of teams a clear view of what is happening in the business right now. The net result to your business is an increase in management information, productivity and most importantly, profitability.

With TotalWorkFlow all software updates will be provided free of charge, so you can be assured what you are using is fully complainant with current standards, guidelines and legal regulations with financial bodies’ directives, with no extra cost to your business. (more)

Debt Recovery

TotalWorkFlow for Debt Recovery is workflow software that ensures smooth, efficient and most importantly compliant processes specified by yours and your client requirements.

The system offers debt recovery businesses a high level of flexibility and user control, with software tailored to the exacting needs of your business, not like business like yours. So you can be ensured what you pay for is what you will use on a day to day basis with no waste. (more)

Financial Services

TotalWorkFlow for Financial Services enables businesses from a range of financial service industries to automate the delivery of financial products and services to customers in a safe, quick and efficient manner. Essentially, TotalWorkFlow converts your day to day complex processes into simple manageable tasks.

We provide these capabilities to companies at the forefront of the financial services industry including IFAs, short term loan companies and mortgage lenders and product providers, and across a range of products such as general insurance, protection, mortgages, investments and pensions. (more)

PPI Case Management

TotalWorkFlow for PPI Case Management makes high-volume Payment Protection Insurance (PPI) transactions and caseload processes run consistently, efficiently and within any clearly defined legal policy.

TotalWorkFlow is capable of running the entire PPI claim process, from inputting preliminary details through to the full conclusion of the case, thus providing a comprehensive desktop solution.

The entire process can be fully automated (documents, reminders, diaries, and all electronic correspondence) to guarantee that any case management operation is entirely consistent. (more)